FREQUENTLY ASKED QUESTIONS
Find out the answers to those Frequently asked questions.
Are your lampshades fire resistant?
The lampshade panels we use have been tested in the Lighting Association Laboratories and have passed the glow wire test which is the British Standard for Luminaries. The dyed shibori fabrics used become fire resistant upon adhesion to the panels.
Will the colours fade?
We recommend that you keep your lampshade out of direct sunlight to maximise the longevity of the colour. All our fabrics are dyed using natural dyes, indigo or combinations of natural dyes. We use mordants both to fix colour and to improve the life of the fabric we dye. Some dyes are stronger than others and all dyes will fade over time if left in direct sunlight.
Can I use my lampshade as a ceiling light?
Yes. All lampshades can be used as a ceiling light or on a table lamp with the standard UK bayonet cap (BC) lamp holder.
Can your lampshades be used in European countries?
The lampshade frame will fit the standard bayonet cap (BC) lamp holder for a UK lamp base or ceiling pendant. This is the most common type of lamp fitting in the UK today. It can also be used with Edison Screw (E27) lamp holders, most common in Europe. Your lampshade will be sent to you with the appropriate fitting for the country where you are.
What sort of lightbulbs should I use?
The use of low energy bulbs is recommended. They use less energy and are cool to the touch, avoiding the problem of scorching shades and ceilings.
Can I see the actual pattern and colour of the lampshade being made for me?
We are happy to send you pictures of the fabric that will be used to make your lampshade(s). Please contact firstname.lastname@example.org when you place your order and he will happily send a picture of the fabric once it is ready so you can make sure you are happy with it.
How long will I have to wait to get my Made to Order lampshade(s)?
Because fabrics are typically worked and dyed from scratch this can take up to 10 days to process a custom order, although it is often much faster than this. This is because natural dyes need to be mordanted with alum before dyeing and must dry out for a week before going into the dye vat. If you would like a shade delivered for a special occasion, please contact Rob before you commit to buy to ensure that your order can be shipped in time.
Please note: Some pre-dyed fabric is kept in stock for popular colours so the wait times can be much less in reality.
What packaging do you use to send out the lampshades?
Your shade will be bandage wrapped in cellophane, encased in bubble wrap and dispatched in a double-walled box for extra strength.
What carrier do you use?
We use Royal Mail currently but will review this depending on volume.
Do you do commissions?
We are happy to work with you to create fabric for your home including lampshades, cushions, throws and other home textiles. Simply drop an email to email@example.com with a brief summary of your project and we'll be in touch to discuss with you further.
If you still can't find what you need send an email to firstname.lastname@example.org or fill in the Contact form at the bottom of the page and Rob will get back to you as soon as he can, usually within 24 hours.